PM Modi may be right or may be wrong about his focus to remove black money and time will say. I am concerned about the plight of the common man who paid his taxes and have no black money. While we can debate the pros and cons of the drive, let us focus on immediate problem today,
I agree that every implementation has challenges. My question always connects to whether PM Modi is working on ground to solve problem or expecting others to solve problem, being on foreign travels, while common man suffers. It is easy for me to have opinions and thoughts. Here are some of actions that I would take if I were PM.
Action 1: Digital approach 1: Setup monitoring room.
Ask his officials and bank officials to setup dashboard that shows summary of cash availability across all bank ATMs and branches in India.
- When cash goes empty or close to empty in ATMS or branches, it shows red
- When cash is available, it shows green
The dashboard should be be displayed state-wise and branch-wise. If a bank ATM goes red, the bank CEO gets SMS and is expected to fix the same in next 2 hours. This happens 24 hours and not during day hours. if officials need security, he can arrange for the same. Have a RBI representative for every state, any fault of ATM or branch in state should involve the representative working with bank officials to get this corrected in 2 hours.
Transparency: Expose above dashboard to public. Let public see how things are made effective by PM. Let banks get good marketing by making things work or bad marketing when things are worse. The representative would give announcement of day’s progress in the evening to media at 6: 30 pm about how effective they were. PM would consolidate and address the nation at 8 pm.
Servant Leadership: Let PM walk down and get cash in bank ATM. Let him do this at different part of the country without informing officials. He can be joined by Finance minister and RBI governor also. The point is for Modi to demonstrate that he is on the ground to solve the problem and is really working to balance removal of black money and the challenges of common man.
I am sure his demonstration will motivate everyone in the entire bank machinery to ensure that cash is replenished to branches on time.